Local search

Local search

For a business with a location, the map results usually matter more than the blue links. Ranking there is mostly a matter of getting the basics right, which is why so few competitors do.

For a business with a location, the map results usually matter more than the blue links. Ranking there is mostly a matter of getting the basics right, which is why so few competitors do.

20% to 73%

Local visibility on the term that matters most, in 18 days. Downtown dental practice.

4 to 13

Monthly reviews, roughly tripled. Brooklyn chocolate shop.

An alpine basin with magenta wildflowers along a rocky trail, below a ridge under cumulus.

How an engagement starts

How an engagement starts

Usually with a local search audit and a rank grid, so you can see where visibility actually sits before anyone proposes anything. The highest leverage fixes are rarely complicated, which is exactly why they have been sitting untouched for years.

Usually with a local search audit and a rank grid, so you can see where visibility actually sits before anyone proposes anything. The highest leverage fixes are rarely complicated, which is exactly why they have been sitting untouched for years.

What the work covers

What the work covers

Profiles and listings

Profiles and listings

  • Google Business Profile optimization and category strategy

  • Citation and directory cleanup across the web

  • Duplicate listing identification and removal

  • Hours, attributes, photos, and service areas

  • Google Business Profile optimization and category strategy

  • Citation and directory cleanup across the web

  • Duplicate listing identification and removal

  • Hours, attributes, photos, and service areas

Visibility measurement

Visibility measurement

  • Local rank grid scans across a real geographic area

  • Share of local visibility against named competitors

  • Term-level tracking, including the ones going backwards

  • Competitive profile benchmarking

  • Local rank grid scans across a real geographic area

  • Share of local visibility against named competitors

  • Term-level tracking, including the ones going backwards

  • Competitive profile benchmarking

Reviews

Reviews

  • Review generation programs and request timing

  • Response guidance and training for the front desk

  • Fake and misattributed review removal

  • Regulated industry compliance where it applies

  • Review generation programs and request timing

  • Response guidance and training for the front desk

  • Fake and misattributed review removal

  • Regulated industry compliance where it applies

What usually goes wrong

What usually goes wrong

Local visibility is rarely lost to a competitor doing something clever. It is lost to a profile with four photos against their hundred and forty, a primary category set to the broadest option available, and a business description that has not been touched since it was written.

Local visibility is rarely lost to a competitor doing something clever. It is lost to a profile with four photos against their hundred and forty, a primary category set to the broadest option available, and a business description that has not been touched since it was written.

Reviews are the cheapest lever in the building and almost nobody pulls it. Six reviews against a competitor’s three hundred and ninety two, where one unanswered complaint from five years ago drags a perfect rating down to 4.2 and is the first thing anyone reads.

Reviews are the cheapest lever in the building and almost nobody pulls it. Six reviews against a competitor’s three hundred and ninety two, where one unanswered complaint from five years ago drags a perfect rating down to 4.2 and is the first thing anyone reads.

What the work produced

What the work produced

20% to 73%

20% to 73%

Local visibility on the term that matters most, in 18 days. Downtown dental practice, 30 years in its community.

7.2 to 2.7

7.2 to 2.7

Average local rank on the same term, same 18 days.

4 to 13

4 to 13

Monthly reviews, roughly tripled. Brooklyn chocolate shop.

Ready to talk?

Tell us what you’re working on and where performance is falling short.

Tell us what you’re working on and where performance is falling short.

Get in touch